Frequently Asked
Questions About SP718

Visit the SP718 homepage and click the registration button. You will need to provide your full name, date of birth, email address, a valid mobile number and a secure password. Once submitted, verify your email address and complete the KYC process to unlock deposits and withdrawals. The entire registration process typically takes under five minutes.

You must be at least 18 years old to register and use SP718 — or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. Age verification is a mandatory part of the KYC process. Any account found to belong to an underage individual is closed immediately. SP718 enforces this policy strictly and without exception.

No. SP718 permits only one account per individual. Operating multiple accounts — under the same or different identity details — is a violation of SP718's Terms and Conditions. If duplicate accounts are detected, all associated accounts will be closed and any bonus funds will be forfeited. If you have accidentally created a duplicate, contact support to resolve it immediately.

SP718 requires a government-issued photo identity document — such as a Pakistani CNIC, passport or driving licence — along with proof of your residential address. In some cases, source-of-funds documentation may also be requested. All documents must be valid, legible and belong to the account holder. KYC is required before your first withdrawal and may be requested at any time.

Yes. SP718 uses SSL encryption and certified KYC processors to handle identity documents securely. Your CNIC data is used solely for age and identity verification purposes and is not shared with third parties for commercial use. For full details on how SP718 handles personal data, please review the Privacy Policy page.

Use the 'Forgot Password' link on the SP718 login page. Enter the email address registered to your account and you will receive a password reset link. If you no longer have access to that email address, contact SP718 support at [email protected] for account recovery assistance. For security, SP718 will never ask for your password via email, chat or phone.

Log in to your SP718 account and navigate to the cashier or deposit section. Select a supported payment method, enter your deposit amount and follow the on-screen instructions. Supported payment methods vary and may include options familiar to Pakistani users. All deposits must be funded from a payment instrument held in your own name. Minimum deposit amounts are displayed in the cashier.

Currency availability depends on the payment method you select and the current platform settings. SP718 references Pakistani Rupees (PKR) as a familiar denomination for its Pakistani users. Please check the cashier section for current currency options available to your account. If you have questions about a specific currency or payment method, contact SP718 support.

Easypaisa, JazzCash and other Pakistani payment methods are referenced on SP718 as familiar local context. Method availability changes and is subject to platform settings and applicable regulations. SP718 does not claim that Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah endorse or facilitate gambling transactions. Please check the SP718 cashier for current available deposit options.

Withdrawal processing times vary by payment method and are not guaranteed. Before any withdrawal is processed, SP718 must complete KYC verification and any applicable compliance checks. SP718 reserves the right to request additional documentation before approving a withdrawal. Once approved, timing depends on the payment provider. For current processing estimates, please contact SP718 support.

Withdrawals may be reviewed where KYC documentation is incomplete, where wagering requirements on bonus funds have not been fully met, or where SP718's fraud or compliance systems flag a transaction for investigation. SP718 may request additional documents — such as proof of identity or source of funds — before releasing funds. If your withdrawal is delayed, contact support at [email protected] for an update.

Yes. SP718 applies minimum and maximum withdrawal amounts that vary by payment method. These are displayed in the cashier section of your account. Figures may be shown in PKR or an equivalent currency depending on your account settings. For the most current limits applicable to your account and chosen payment method, please refer to the cashier or contact SP718 support.

SP718 offers a wide range of sports markets. Pakistani users will find strong coverage of cricket — including Pakistan national matches, PSL, T20 internationals and ICC tournaments. Football, UFC, tennis and other major sports are also available. Live in-play betting is offered on selected markets, allowing you to place wagers while a match is in progress.

Yes. SP718 covers PSL seasons, ICC T20 World Cups, Test series, ODI tournaments and bilateral series involving Pakistan. Markets include match winners, top batsman, total runs, innings totals and more depending on the event. Odds are updated in real time and in-play markets are available for major fixtures. Check the sportsbook section for current live events.

SP718's casino section includes slot games, classic table games such as blackjack, roulette and baccarat, and a live dealer casino with real-time studio dealers. Live dealer games offer an immersive experience that closely mirrors a physical casino environment. Game availability is subject to your jurisdiction and account status. All casino outcomes are determined by certified RNGs or live studio operations.

Live in-play betting allows you to place wagers on a sporting event after it has started, with odds updating in real time to reflect the current state of play. SP718 offers in-play markets on cricket, football, UFC and other major sports. Bets are accepted on a best-efforts basis subject to data feed availability. SP718 may void bets accepted after an event has concluded due to data latency.

SP718 may offer welcome bonuses, reload bonuses, free spins, cashback offers and other time-limited promotions. The availability and terms of each offer depend on current platform promotions. All bonuses are subject to specific wagering requirements and eligibility conditions. SP718 recommends reading the full terms of any offer before opting in. See the Terms & Conditions for general bonus rules.

A wagering requirement is the total amount you must bet before bonus funds or bonus-derived winnings can be withdrawn as real money. For example, a PKR 1,000 bonus with a 20x requirement means you must wager PKR 20,000 in qualifying bets. Game contributions toward wagering vary — slots may contribute 100% while some table games contribute less. Full details are in each offer's individual terms.

No. Bonus funds and any winnings generated from them are not withdrawable until the applicable wagering requirement has been fully completed. If you request a withdrawal before completing wagering, SP718 may forfeit the remaining bonus balance. Real-money deposits that are separate from any active bonus are generally withdrawable subject to standard KYC and compliance checks.

If a bonus reaches its expiry date before you complete the associated wagering requirement, the remaining bonus balance and any winnings generated from it are forfeited. Each bonus has a stated validity period in its individual terms. SP718 recommends checking the expiry of any active bonus in your account regularly and contacting support if you need clarification before expiry.

SP718 uses SSL/TLS encryption for all data in transit, stores passwords exclusively in hashed form, and applies role-based access controls to restrict internal data access. Multi-factor authentication is available for additional account security. Regular security assessments and real-time fraud monitoring are also in place. For full details, see the Privacy Policy page.

SP718 provides deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion. These tools are available to all registered players directly from account settings or through the support team. Limit reductions take effect immediately. Self-exclusion requests are treated as a priority and suspend account access for the elected period. For full details, visit the Responsible Gambling page.

Contact SP718 support via live chat or email at [email protected] and request self-exclusion. You will be asked to select an exclusion period — minimum periods vary, and indefinite exclusion is also available. Your account is suspended immediately upon confirmation. During self-exclusion, you cannot log in, deposit, bet or receive marketing communications. Self-exclusion is not revocable during the elected period.

Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977 and other applicable statutes. SP718 does not hold a Pakistani gambling licence and does not claim endorsement from the Government of Pakistan, PTA, State Bank of Pakistan, or any provincial authority. SP718 operates under applicable international licensing. Users in Pakistan are solely responsible for understanding and complying with applicable local law. This is not legal advice.

Please contact SP718 support immediately at [email protected] to activate self-exclusion or set deposit and loss limits. Recognising the issue is the most important first step. SP718 strongly encourages players who are concerned about their gambling to also seek support from a qualified professional in their area. Resources available under SP718's operating licence jurisdiction can be provided by the support team on request. You are not alone.

SP718 support is available 24 hours a day, 7 days a week. You can reach the team by email at [email protected]. English-language support is standard, with Urdu-language assistance also available on request. SP718 serves players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Self-exclusion and responsible gambling requests are treated as the highest priority.