At SP718, your privacy is a core commitment, not a compliance checkbox. This Privacy Policy sets out in plain, structured English exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a user of the sp718 platform.
Six principles that define how SP718 treats your personal data. The full clauses follow below — please read them in detail.
SP718 collects only the data necessary to deliver services, verify your identity, process payments and comply with regulatory obligations. We do not collect data beyond what we need.
All data transmitted between your device and SP718's servers is protected with industry-standard SSL/TLS encryption. Stored data is protected with appropriate technical and organisational measures.
SP718 does not sell your personal data to third parties. Data is shared only with service providers bound by confidentiality obligations, or where disclosure is required by law.
You have the right to access, correct, restrict processing of and request deletion of your personal data. You may also withdraw consent for non-essential data use at any time.
SP718 uses cookies to improve your experience and for analytics. We explain exactly what cookies we use and what they do. You can manage non-essential cookies through your browser settings.
Any marketing communications from SP718 are sent only with your consent, and you can opt out at any time. We do not send unsolicited communications about third-party services.
SP718 (referred to herein as "SP718", "we", "us" or "the Platform") is an English-language online sports betting and casino platform serving users in Pakistan and other eligible jurisdictions. We are committed to protecting the personal data of all individuals who access or use the Platform, and to processing that data in a transparent, fair and lawful manner.
This Privacy Policy ("Policy") describes the types of personal data SP718 collects, the purposes for which it is collected and used, the parties with whom it may be shared, and the rights available to you as a data subject. This Policy applies to all users of the sp718 platform regardless of the device used to access it.
SP718 operates under applicable international licensing. We do not hold or claim a data-processing authorisation specifically granted by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA) or the State Bank of Pakistan. References to Pakistani payment methods such as Easypaisa, JazzCash and Raast are contextual only and do not imply endorsement, affiliation or facilitation of gambling by those providers.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including name, email address, date of birth, IP address, device identifiers and financial information. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, restriction, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data. SP718 is the Data Controller for Personal Data collected through the Platform. |
| "Data Processor" | A third-party entity that processes Personal Data on behalf of the Data Controller pursuant to a data-processing agreement and documented instructions. |
| "Consent" | A freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and age verification process conducted by SP718 to confirm account holder details in accordance with applicable regulatory requirements. |
| "Cookie" | A small text file placed on your device by the Platform to store preference, session or analytics information. |
| "User" / "You" | Any individual who accesses, registers on or uses the SP718 platform in any capacity. |
SP718 acts as the Data Controller for all Personal Data collected through the sp718 platform. As Data Controller, SP718 determines the purposes for which and the means by which Personal Data is processed.
SP718 engages third-party Data Processors — including KYC verification providers, payment technology partners, cloud infrastructure providers, fraud-prevention services and analytics platforms — to process Personal Data on its behalf. All Data Processors are engaged under contractual data-processing agreements that impose confidentiality and security obligations consistent with this Policy.
For queries related to data processing or to exercise your rights under this Policy, please contact SP718 using the details in Section 17.
SP718 collects the following categories of Personal Data:
SP718 collects Personal Data through the following channels:
| Collection Channel | Examples of Data Collected |
|---|---|
| Account Registration | Name, date of birth, email address, residential address, username, password (stored in hashed form only). |
| KYC Verification | Identity document scans, proof of address, selfie verification (processed by certified third-party KYC providers). |
| Deposits & Withdrawals | Payment method identifiers, transaction amounts, transaction timestamps. |
| Platform Usage | IP address, device identifiers, session data, game activity, betting patterns, page visit records. |
| Cookies & Analytics | Browser type, referral source, session duration, feature engagement. |
| Support Interactions | Live chat transcripts, email content, complaint records. |
| Third-Party Sources | Fraud-prevention and identity verification databases (used only for compliance and risk purposes). |
SP718 processes Personal Data only where a valid lawful basis exists. The applicable bases are:
SP718 uses Personal Data for the following purposes:
SP718 does not sell, rent or trade your Personal Data to third parties for commercial gain. Personal Data may be shared only in the following circumstances:
SP718 engages third-party Data Processors to provide specific services on its behalf, including KYC and identity verification, payment processing, cloud hosting, fraud prevention and analytics. All processors are bound by contractual data-processing agreements that restrict their use of your data to the purposes specified by SP718.
SP718 may disclose Personal Data to competent authorities, regulatory bodies, law enforcement agencies or courts where required or permitted by applicable law — including in connection with anti-money-laundering investigations, fraud inquiries or judicial orders.
In the event of a merger, acquisition, restructuring or sale of all or a substantial portion of SP718's business, Personal Data held by SP718 may be transferred to the acquiring or successor entity. Users will be notified of any such transfer in accordance with applicable law.
SP718 will not share Personal Data with third parties for their own marketing purposes without your express prior consent.
SP718 operates internationally and may transfer Personal Data to countries other than your country of residence for processing by SP718 or its Data Processors. Such countries may not have data protection laws equivalent to those in your jurisdiction.
Where Personal Data is transferred internationally, SP718 takes appropriate safeguards to ensure that such transfers are carried out in accordance with applicable data protection obligations, including the use of contractual clauses, data-processing agreements with security requirements, and transfers to processors operating in jurisdictions with recognised adequacy frameworks where available.
By using the SP718 Platform, you acknowledge and consent to the international transfer of your Personal Data for the purposes described in this Policy.
SP718 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Personal Data that is no longer required for any lawful purpose will be securely deleted or anonymised.
SP718 uses cookies and similar tracking technologies to improve the functionality, security and analytics of the Platform. The following categories of cookies are in use:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security and fraud-prevention features essential to Platform operation. | Always Active |
| Functional | Remembering your language preference, display settings and responsible gambling tool configurations. | Consent-Based |
| Analytics | Aggregated and anonymised data on how users interact with the Platform — page visits, feature engagement, session duration. Used to improve the Platform. | Consent-Based |
| Marketing | Tracking engagement with SP718's own promotional content to measure campaign effectiveness. SP718 does not serve third-party advertising cookies. | Consent-Based |
You can manage non-essential cookies through your browser's cookie settings or by contacting SP718's support team. Disabling strictly necessary cookies may affect the functionality of the Platform.
Depending on applicable data protection law and the jurisdiction governing your use of the Platform, you may hold some or all of the following rights in relation to your Personal Data:
Request a copy of the Personal Data SP718 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data. Some corrections may require KYC re-verification.
Request deletion of your Personal Data where it is no longer necessary, or where you withdraw consent — subject to applicable regulatory retention obligations.
Request that SP718 restricts processing of your data in specific circumstances, such as where you contest its accuracy or object to a processing purpose.
Receive your Personal Data in a structured, machine-readable format where processing is based on consent or contract performance.
Object to processing of your data for legitimate interests or direct marketing purposes. Marketing objections will be acted upon immediately.
To exercise any of these rights, contact SP718 using the details in Section 17. SP718 will respond to verified rights requests within a reasonable period. SP718 may request identity verification before acting on a rights request to protect the security of account holder data. Exercise of these rights is free of charge unless requests are manifestly unfounded or excessive.
SP718 is strictly an adults-only platform. Access is permitted only to individuals aged 18 and above, or the higher minimum age required by the operator's licence jurisdiction. SP718 does not knowingly collect Personal Data from individuals under the age of 18.
In the event that SP718 becomes aware that Personal Data has been collected from a person under the required minimum age, that data will be deleted promptly and the associated account will be closed. If you have reason to believe that an underage individual has created an account on SP718, please notify our support team immediately.
SP718 implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include, but are not limited to:
While SP718 takes these measures seriously, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying SP718 immediately if you suspect unauthorised access to your account.
SP718 serves a significant user base in Pakistan, with players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Pakistani users should be aware of the following data-related considerations:
SP718 reserves the right to amend this Privacy Policy at any time to reflect changes in data processing practices, applicable law or Platform features. Where changes are material, SP718 will endeavour to notify registered users by publishing a prominent notice on the Platform or by email to the registered address.
The revised Policy will take effect on the date of publication. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised version. If you do not agree with changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.
The effective date at the top of this Policy indicates when it was last reviewed. We recommend reviewing this Policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to raise a data-related concern, please contact SP718's support team. All correspondence will be handled in English; Urdu-language assistance is available on request.
For responsible gambling assistance and self-exclusion requests, please also visit our Responsible Gambling page. Self-exclusion and limit requests are treated as a priority by our support team.
You now understand exactly how SP718 handles your data — transparently, securely and only for the purposes you need. Explore the Platform and bet on cricket, PSL and live casino tables with full confidence.
🔞 18+ only — or the higher minimum required by the operator/licence jurisdiction. Please gamble responsibly. Local laws in Pakistan may restrict participation.